Animal welfare inspections by state and federal agriculture officials of Cricket Hollow Zoo paint almost opposite images of the troubled facility near Manchester, Iowa.
U.S. Department of Agriculture (USDA) inspectors have cited the small rural zoo for repeated major and minor infractions of animal welfare regulations dating back to 2011, but Iowa Department of Agriculture and Land Stewardship inspectors speak glowingly of the facility in emails and reports obtained in a Freedom-Of-Information request by bettendorf.com.
State inspectors of the facility also refer with contempt to citizens who have reported bad conditions at the zoo, calling them "the complaint crowd," and suggesting to superiors they would file complaints even if none existed.